Essential Delivery

As you may be aware, clothing and footwear has now been approved by MBIE to be included in their "essential items” that can now be available for purchase and delivery during lockdown.

Because we at Mode are not a single store but represent many boutiques from around New Zealand, we have consulted with our boutiques and collectively decided that Mode’s position is the following;

If you are ordering with us online during the lockdown period we are going to leave it to your discretion to determine if what you are ordering is essential. Please add 'essential' to the order notes during checkout and we will send your order as soon as we can.

We know many of you are still working, will have kids at home that have outgrown their winter clothing, may have elderly parents in need that you can order for and send to - and we feel strongly that we are not in a position to judge what is and what isn’t essential in peoples lives at this time. We will be monitoring orders and will make sure that what we are shipping is inline with MBIE's essential category outline.

We welcome you to continue to shop with us as usual - if you require your order to be sent out during lockdown simply make a note “essential" during checkout and we will do our best to have your order delivered to you as soon as possible. You can also contact us directly if uncertain about any of this process.

If you are shopping for what you think you will need for after lockdown is lifted, we welcome and very much appreciate your orders - these will be despatched after our boutiques are up and running.

Thank you

Joel Kendall
Owner, Mode.co.nz